Dimora AI vs Akia. Which One Fits Your Portfolio?
Dimora is built for vacation rentals. Akia is built for hotels. Different DNA, different strengths. Here is how they compare on the features that matter to STR operators.
Side-by-Side Comparison
How Dimora AI stacks up against Akia
| Feature | Dimora AI | Akia |
|---|---|---|
| Primary Focus | Vacation Rentals & Short-Term Rentals | Hotels & Hospitality |
| Voice AI | Full AI receptionist — answers, resolves, routes | No voice AI capabilities |
| Inbox AI | 6 specialist agents — property, availability, upsell, offers, escalation, Q&A | Basic chatbot with template responses |
| Revenue Engine | Auto-sends late checkout, early check-in, and gap night offers — 470+ sent to date | No automated upsell capabilities |
| AI Learning | Learns from every PM edit — diffs analyzed, knowledge base updated automatically | No continuous AI learning system |
| Payment Audit | Daily balance scan, automated follow-up — no manual chase | No payment audit features |
| PMS Support | Guesty, Hospitable, Hostaway | Oracle Hospitality, Mews, Cloudbeds, and more |
| Guest Messaging | Airbnb, VRBO, Email, SMS — all automated | SMS, WhatsApp, webchat |
| Check-in Automation | Automated instructions via Voice + Inbox AI | Digital check-in and key distribution |
| Target Market | Property managers with 10-300+ STR units | Hotels and hospitality groups |
Primary Focus
Vacation Rentals & Short-Term Rentals
Hotels & Hospitality
Voice AI
Full AI receptionist — answers, resolves, routes
No voice AI capabilities
Inbox AI
6 specialist agents — property, availability, upsell, offers, escalation, Q&A
Basic chatbot with template responses
Revenue Engine
Auto-sends late checkout, early check-in, and gap night offers — 470+ sent to date
No automated upsell capabilities
AI Learning
Learns from every PM edit — diffs analyzed, knowledge base updated automatically
No continuous AI learning system
Payment Audit
Daily balance scan, automated follow-up — no manual chase
No payment audit features
PMS Support
Guesty, Hospitable, Hostaway
Oracle Hospitality, Mews, Cloudbeds, and more
Guest Messaging
Airbnb, VRBO, Email, SMS — all automated
SMS, WhatsApp, webchat
Check-in Automation
Automated instructions via Voice + Inbox AI
Digital check-in and key distribution
Target Market
Property managers with 10-300+ STR units
Hotels and hospitality groups
Feature Breakdown
Voice AI
Every call answered on the first ring. Caller identified by phone number and booking dates — no name spelling. Issues resolved with live PMS data. Over 1,800 calls handled to date. Akia has no voice AI. Calls go to voicemail or a human.
Inbox AI
Six specialist agents, each with dedicated tools: property info, availability checks, early/late checkout, offer acceptance, escalation, and general Q&A. Over 2,900 drafts generated. Akia uses a single chatbot with template responses.
Revenue Engine
Scans every reservation for late checkout, early check-in, and gap night potential. Checks turnaround availability against adjacent bookings. Sends personalized offers automatically. 470+ upsell and gap night offers sent and counting. Akia does not do revenue automation.
AI Learning
PM edits an AI draft. Dimora analyzes the diff. If the correction is systemic, the knowledge base updates automatically. Every edit makes the next draft better across the entire portfolio. Akia does not have a learning loop.
Payment Audit
Outstanding balances flagged daily. Follow-up automated. No more chasing guests for payment. A common pain point for property managers that Akia does not address.
Unified Dashboard
Voice calls, inbox drafts, revenue metrics, AI accuracy, payment status — one dashboard. Akia provides analytics focused on guest messaging and satisfaction scores.
Where Dimora AI Wins
- 6 integrated modules — voice, inbox, revenue, learning, payments, dashboard — not bolted-on features
- Voice AI answers every call 24/7 with live PMS data. Over 1,800 calls handled.
- Revenue Engine auto-sends upsell offers. 470+ early/late checkout and gap night offers sent to date.
- AI Learning gets smarter from every PM edit — not rule-based, not static
- Built from day one for vacation rentals and STR. Not hotel software adapted sideways.
- 6 specialist inbox agents with dedicated tools — not a single chatbot with canned responses
Where Akia Wins
- Deep hotel PMS integrations — Oracle Hospitality, Mews, Cloudbeds — that Dimora does not support
- Digital key distribution and front-desk tools designed for traditional hotel check-in flows
- Larger customer base and longer track record in the hotel industry
- WhatsApp and webchat native support — important for international and resort markets
- Built-in guest satisfaction surveys and NPS tracking that feed into their analytics
Which One Is Right for You?
Choose Dimora AI if...
You manage vacation rentals or short-term rentals and want a full operations stack — voice AI, inbox automation, automated upsells, AI learning, and payment tracking — in one platform that integrates with your PMS.
Choose Akia if...
You operate a traditional hotel and need guest messaging, digital check-in, and concierge tools that integrate with hotel-focused PMS systems like Oracle or Mews.
See the Full Platform in Action
Book a 15-minute demo. We will show you Voice AI, Inbox AI, the Revenue Engine, and everything else — live on real property data.
Frequently Asked Questions
Dimora is purpose-built for vacation rentals and short-term rentals. If you manage a traditional hotel, Akia may be a better fit for your property type. However, if you manage boutique hotels listed on Airbnb or VRBO, Dimora can work well for your operations.
No. Dimora is an operations layer that sits on top of your existing PMS (Guesty, Hospitable, Hostaway). It reads your reservation data, syncs with your listings, and automates operations — but your PMS remains your system of record.
As of early 2026, Akia does not offer a voice AI product. Their platform focuses on text-based messaging via SMS, WhatsApp, and webchat. Dimora includes a full AI receptionist that answers phone calls 24/7.
Both platforms use usage-based pricing. Dimora charges a flat monthly platform fee plus usage for calls and messages. The exact comparison depends on your portfolio size and module selection. Book a demo to get a personalized pricing comparison.
Technically yes, but there would be significant overlap in messaging functionality. Most operators choose one platform. If you have both hotels and vacation rentals, you might use Akia for hotels and Dimora for your STR portfolio.
Dimora has native integration with Guesty, and supports Hospitable and Hostaway. We are actively expanding PMS integrations based on customer demand. Contact us if you use a different PMS.
Ready to See the Difference?
Book a 15-minute demo. We will show you exactly how Dimora AI can automate your guest operations.