Coming SoonHostaway Integration

AI Operations for Hostaway — Coming Soon

Dimora AI is building a native integration for Hostaway's API to add the same six AI operations modules already live on other PMS platforms: 24/7 Voice AI, a 7-agent Inbox AI that drafts replies in under 10 seconds, an automated Revenue Engine for late checkout and gap night upsells, self-improving AI Learning, daily Payment Audit, and a unified Dashboard. Already proven across 210+ properties on Guesty — coming to Hostaway's marketplace ecosystem in Q2 2026.

What Is Hostaway?

Hostaway is one of the fastest-growing property management systems in the vacation rental industry. Known for its channel management, automation rules, and marketplace of third-party integrations, Hostaway serves thousands of property managers worldwide — from mid-size operators managing 20 to 50 listings to larger portfolios with several hundred units. Hostaway centralizes reservations from Airbnb, VRBO, Booking.com, and direct channels into a single dashboard. It provides automated messaging, task management, owner reporting, and a growing ecosystem of marketplace apps. What Hostaway does not provide is an AI layer that can answer phone calls, draft intelligent multi-channel replies, identify and execute revenue opportunities in your calendar, or learn from your team's corrections to get smarter over time. Dimora is building that layer specifically for Hostaway users. The integration will connect through Hostaway's API to give you the same six AI modules that are already live on other PMS platforms — configured for Hostaway's data structures, messaging channels, and workflow conventions.

How Dimora Connects to Hostaway

Connects to your existing setup without changing how your team works

1

API Connection to Hostaway

Dimora will connect through Hostaway's REST API using your account credentials or API key. The integration reads reservation data, property details, guest information, and messaging channels. It writes back internal notes, draft replies, and upsell messages. All communication goes through Hostaway's official API.

2

Module Configuration

During onboarding, we configure which modules to activate, which properties to include, and your specific business rules. Pet policies, parking procedures, checkout instructions, upsell pricing — everything gets set up once and applied across your portfolio. Your existing Hostaway automations and marketplace apps continue running alongside Dimora.

3

Launch and Calibrate

Modules activate and process in review mode for the first week. Your team reviews every AI action — voice transcripts, inbox drafts, upsell offers — in the dashboard. PM corrections feed into the AI Learning module, calibrating outputs to your team's standards. By day 7, the system is tuned to your operations.

Six AI Modules, One Hostaway Connection

Every module reads from and writes to your Hostaway account in real time

Voice AI

When the Hostaway integration launches, Voice AI will answer every guest call using live reservation data from your Hostaway account. Callers will be identified by phone number, matched to their booking, and given accurate property-specific answers — check-in codes, amenity details, parking instructions — without your team picking up the phone. Calls that need human attention get transferred with full context.

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Inbox AI

Hostaway provides basic automated messaging through templates and triggers. Dimora Inbox AI will add six specialized sub-agents that analyze incoming messages, determine guest intent, and draft replies using your property data and policies. A guest asking about availability gets a different agent than one asking to accept a late checkout offer. Every draft posts as an internal note for PM review before sending.

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Revenue Engine

The Revenue Engine will scan your Hostaway calendar daily for late checkout, early check-in, and gap night upsell opportunities. When it finds eligible guests, it sends personalized offers through their booking channel — Airbnb, VRBO, email, or SMS. Pricing adapts based on property type and turnaround schedules. Early Dimora users on other platforms have generated $500 to $2,000 in monthly upsell revenue per 50 properties.

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AI Learning

Every AI draft will be compared against the actual response your PM sends. When a PM edits a draft before sending, the system captures the difference, analyzes why the AI was off, and stores the correction as a golden example. Over time, drafts match your team's voice, policies, and judgment more closely. No manual template updates needed — the AI learns from real work.

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Payment Audit

Will scan Hostaway reservations daily for outstanding balances, failed payment captures, and security deposit discrepancies. Surfaces issues before they become chargebacks. Your finance team reviews a clean daily report instead of checking individual bookings manually.

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Dashboard

A unified operations dashboard that tracks everything Dimora handles across your Hostaway portfolio. Call volumes, inbox draft accuracy, upsell conversion rates, payment flags, and AI learning progress — all in one place with property-level filtering.

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What Dimora Does With Your Hostaway Data

Answer guest phone calls 24/7 using live Hostaway reservation data
Match callers to bookings by phone number for instant context
Draft intelligent replies to incoming guest messages across all booking channels
Post AI drafts as internal notes for PM review and approval
Scan the Hostaway calendar daily for late checkout and early check-in upsell opportunities
Identify gap nights between departing and arriving reservations for extension offers
Send personalized upsell offers through each guest's original booking channel
Calculate turnaround availability based on adjacent reservations and cleaning windows
Track upsell offer lifecycle from sent through accepted or expired
Compare AI drafts to PM responses and improve accuracy over time
Flag outstanding balances and payment issues before they become chargebacks
Support multi-property portfolios with property-specific rules and pricing
Run alongside existing Hostaway marketplace apps and automation rules
Provide a unified dashboard with cross-module operational metrics
Work with Airbnb, VRBO, Booking.com, and direct booking guests from a single AI layer
Exclude owner reservations from upsell workflows automatically

Get Started in Three Steps

No code changes. No workflow disruption. Under 48 hours from signup to live.

1

Join the Waitlist

Enter your email above and we will notify you as soon as the Hostaway integration is ready. Waitlist members get priority access, early-bird pricing, and a dedicated onboarding session with our team.

2

Early Access and Configuration

When the integration launches, waitlist members get first access. We will walk you through connecting your Hostaway API credentials, configuring modules, and setting up property-specific rules. The process takes under 48 hours from start to live.

3

Go Live and Review

After activation, Dimora runs in review mode for the first week. Your team monitors AI outputs in the dashboard, provides corrections, and the system calibrates to your standards. Full automation follows once you are confident in the output quality.

Frequently Asked Questions

Be the First to Know

Join the waitlist and we will notify you as soon as the Hostaway integration launches.