Hostaway + Dimora AI. AI Operations on Autopilot.
Hostaway's REST API with OAuth 2.0 gives Dimora full access to listings, reservations, unified inbox messaging, calendar, and real-time webhooks. All eight AI operations modules — 24/7 Voice AI, a 7-agent Inbox AI that drafts replies in under 10 seconds, automated Revenue Engine, AI Learning, Payment Audit, Cleaning, Maintenance, and a unified Dashboard — work with your Hostaway account out of the box. Already proven in production.
What Is Hostaway?
Hostaway is one of the fastest-growing property management systems in the vacation rental industry. Known for its channel management, automation rules, and marketplace of third-party integrations, Hostaway serves thousands of property managers worldwide — from mid-size operators managing 20 to 50 listings to larger portfolios with several hundred units. Hostaway centralizes reservations from Airbnb, VRBO, Booking.com, and direct channels into a single dashboard. It provides automated messaging, task management, owner reporting, and a growing ecosystem of marketplace apps. What Hostaway does not provide is an AI layer that can answer phone calls, draft intelligent multi-channel replies, identify and execute revenue opportunities in your calendar, or learn from your team's corrections to get smarter over time. Dimora provides that layer for Hostaway users. The integration connects through Hostaway's REST API with OAuth 2.0 — reading reservations, property listings, guest contacts, and messaging channels; writing back internal notes, draft replies, and upsell offers — configured for Hostaway's data structures, messaging channels, and workflow conventions.
How Dimora Connects to Hostaway
Connects to your existing setup without changing how your team works
API Connection to Hostaway
Dimora connects through Hostaway's REST API with OAuth 2.0 authentication. The integration reads reservation data, property details, guest information, and messaging channels. It writes back internal notes, draft replies, and upsell messages. All communication goes through Hostaway's official API.
Module Configuration
During onboarding, we configure which modules to activate, which properties to include, and your specific business rules. Pet policies, parking procedures, checkout instructions, upsell pricing — everything gets set up once and applied across your portfolio. Your existing Hostaway automations and marketplace apps continue running alongside Dimora.
Launch and Calibrate
Modules activate and process in review mode for the first week. Your team reviews every AI action — voice transcripts, guest replies, upsell offers — in the dashboard. PM corrections feed into the AI Learning module, calibrating outputs to your team's standards. By day 7, the system is tuned to your operations.
Eight AI Modules, One Hostaway Connection
Every module reads from and writes to your Hostaway account in real time
Voice AI
Voice AI answers every guest call using live reservation data from your Hostaway account. Callers are identified by phone number, matched to their booking, and given accurate property-specific answers — check-in codes, amenity details, parking instructions — without your team picking up the phone. Calls that need human attention get transferred with full context.
Learn moreInbox AI
Hostaway provides basic automated messaging through templates and triggers. Dimora Inbox AI adds seven specialized sub-agents that analyze incoming messages, determine guest intent, and draft replies using your property data and policies. A guest asking about availability gets a different agent than one asking to accept a late checkout offer. Every draft posts as an internal note for PM review before sending — drafts ready in under 10 seconds.
Learn moreRevenue Engine
The Revenue Engine scans your Hostaway calendar daily for late checkout, early check-in, and gap night upsell opportunities. When it finds eligible guests, it sends personalized offers through their booking channel — Airbnb, VRBO, email, or SMS. Pricing adapts based on property type and turnaround schedules. Dimora has generated $7,300+ in upsell revenue across active portfolios, at an 18% acceptance rate.
Learn moreAI Learning
Every AI reply is compared against the actual response your PM sends. When a PM edits a draft before sending, the system captures the difference, analyzes why the AI was off, and stores the correction as a golden example. Over time, drafts match your team's voice, policies, and judgment more closely. No manual template updates needed — the AI learns from real work.
Learn morePayment Audit
Scans Hostaway reservations daily for outstanding balances, failed payment captures, and security deposit discrepancies. Surfaces issues before they become chargebacks. Your finance team reviews a clean daily report instead of checking individual bookings manually.
Learn moreDashboard
A unified operations dashboard that tracks everything Dimora handles across your Hostaway portfolio. Call volumes, guest reply accuracy, upsell conversion rates, payment flags, and AI learning progress — all in one place with property-level filtering.
Learn moreCleaning
Auto-creates turnover jobs from every Hostaway checkout. Same-day flip detection flags tight windows under 4 hours. Cleaners accept jobs through the Contractor Portal, upload completion photos, and your PM verifies before the next guest arrives.
Learn moreMaintenance
Generates work orders from Voice AI and Inbox AI interactions. When a guest calls about a broken AC or messages about a leaking faucet, the work order is in your queue before anyone texts you. Property address, vacancy status, and urgency included.
Learn moreTasks
Aggregates cleaning turnovers, maintenance work orders, and manually added tasks into one board. Kanban columns or list view. Filter by type, by source, by property. Every task traces back to the AI channel that created it.
Learn moreWhat Dimora Does With Your Hostaway Data
Get Started in Three Steps
No code changes. No workflow disruption. Under 48 hours from signup to live.
Generate API Credentials in Hostaway
In your Hostaway dashboard, go to Settings > Integrations > Marketplace and generate your API credentials. This gives Dimora OAuth 2.0 access to your listings, reservations, inbox, and calendar. Takes under five minutes.
45-Minute Onboarding Call
We walk through connecting your Hostaway account, configuring which modules to activate, and setting your property-specific rules — pet policies, checkout instructions, upsell pricing. Everything is live before the call ends.
First Week Review, Then Autonomous
For the first week, every AI action — voice transcripts, inbox drafts, upsell offers — appears in the dashboard for PM review before anything sends. Your corrections train the system. After week one, Dimora runs autonomously.
Frequently Asked Questions
Ready to Add AI to Your Hostaway Setup?
See how Dimora layers AI operations on top of Hostaway — without replacing anything you already use.