Hospitable Sends the Templates. Dimora Adds the Intelligence.
Hospitable automates scheduled messages and review requests. Dimora adds what templates cannot: a 24/7 Voice AI receptionist (Hospitable has zero phone capability), a 7-agent Inbox AI that drafts contextual replies in under 10 seconds instead of sending canned text, a Revenue Engine that has sent 470+ upsell offers automatically, and a self-learning feedback loop that improves from every PM correction. Keep Hospitable for triggers and templates. Add Dimora for the 60% of guest communication that falls between them.
What Is Hospitable?
Hospitable, formerly Smartbnb, pioneered rule-based messaging automation for short-term rentals. Set a trigger, write a template, schedule the send. It works. Thousands of hosts rely on it to send check-in instructions at 3pm, review requests after checkout, and booking confirmations on arrival. That part is handled. Here is what is not handled: a guest messages at 11pm asking if the hot tub is heated. Another calls your phone number about a lockbox code. A third could extend their stay into a gap night worth $200, but nobody checks the calendar. Hospitable was built to automate messages you can predict. Dimora was built to handle everything you cannot. It connects to your Hospitable account through the REST API, reads your reservations and property data, and adds six AI modules that operate in real time. Your scheduled messages keep sending. Your review automation stays on. Dimora handles the rest — the phone calls nobody answers, the guest questions that fall between templates, the calendar revenue nobody is looking for, and the feedback loop that makes the AI sharper every week.
How Dimora Connects to Hospitable
Connects to your existing setup without changing how your team works
Connect Hospitable in 15 Minutes
Dimora connects through Hospitable's REST API. You share your credentials during onboarding, we establish the connection, and Dimora begins reading your reservations, property details, and guest data. Your existing automations are untouched. Nothing changes in Hospitable.
Set Your Rules, Activate Your Modules
One onboarding call. We configure which modules to turn on, which properties to include, and your specific business rules — pet policies, parking procedures, checkout instructions, upsell pricing tiers. Your Hospitable scheduled messages keep running in parallel. There is zero conflict between the two systems because they handle fundamentally different things.
Watch the AI Learn Your Team
Dimora starts in review mode. Voice AI answers calls. Inbox AI drafts replies. Revenue Engine identifies opportunities. Everything logs to the dashboard. Your PMs review outputs and make corrections. Those corrections feed directly into AI Learning — and by the end of week one, the system has already started adapting to how your team communicates.
Six AI Modules, One Hospitable Connection
Every module reads from and writes to your Hospitable account in real time
Voice AI
Hospitable has no phone capabilities. None. If a guest calls your property number at 2am with a lockout, your phone rings until someone picks up or it doesn't. Voice AI answers every call on the first ring, 24 hours a day. It pulls the caller's reservation from Hospitable, knows their check-in date, property address, and Wi-Fi password before the guest finishes saying hello. Check-in instructions, parking details, early checkout requests — resolved on the call. Anything that needs a human gets transferred with full context so your team never asks "which property are you at?"
Learn moreInbox AI
Hospitable sends the same check-in message to every guest at the same time. That covers maybe 40% of guest communication. The other 60% — "is the pool heated?", "can I check out late?", "do you allow dogs?" — lands in your inbox and waits for a human. Dimora deploys seven specialist sub-agents that read the full conversation, understand what the guest is actually asking, and draft a reply in under 10 seconds. A guest asking about pool heating gets a different agent than one asking to extend their stay. Every draft posts as an internal note for your PM to review. The AI never sends anything without approval.
Learn moreRevenue Engine
Hospitable does not look at your calendar for money you are leaving on the table. It cannot. It sends messages on triggers — it does not scan for opportunities. Dimora does. Every morning, the Revenue Engine analyzes your Hospitable reservations for three things: guests eligible for late checkout ($35-$50 depending on property type), guests eligible for early check-in, and gap nights between departing and arriving bookings. Offers go out through the guest's original channel — Airbnb message, VRBO thread, or email — with pricing calculated from actual turnaround schedules. In production, the system has already sent 470+ early/late checkout and gap night offers and 28 gap night offers automatically.
Learn moreAI Learning
Templates do not learn. You write them once, and they send the same words until you manually rewrite them. Dimora AI Learning does the opposite. It watches what your PMs actually send compared to what the AI drafted, runs a diff on every edit, and stores the correction as a golden example. Your PM softens the tone on a cancellation reply? Noted. Adds a detail about parking that the AI missed? Captured. Over weeks, the system adapts to your team's voice without anyone opening a template editor. It gets smarter from use, not from configuration.
Learn morePayment Audit
Hospitable does not track payment health. Dimora scans your reservations daily for outstanding balances, failed charges, and security deposit discrepancies. Issues get flagged before they become chargebacks. Your team gets a clean daily report instead of clicking into individual bookings to check payment status.
Learn moreDashboard
One view of everything Dimora handles across your Hospitable portfolio. How many calls Voice AI answered. How many drafts your team approved versus edited. Which upsell offers converted. Which payments got flagged. Filter by property, time period, or module. See exactly what the AI is doing and where your team should focus their time.
Learn moreWhat Dimora Does With Your Hospitable Data
Get Started in Three Steps
No code changes. No workflow disruption. Under 48 hours from signup to live.
Share Your Hospitable API Credentials
Log in to your Hospitable account and navigate to API settings. Generate the credentials Dimora needs and share them securely during onboarding. This gives Dimora read-write access to your reservations, properties, and guest communication. Takes about five minutes.
Onboarding Call — 45 Minutes to Fully Configured
We walk through every module together. Set your property rules, verify Voice AI can pull live reservation data, confirm Inbox AI drafts land in the right conversations, and validate Revenue Engine finds real opportunities in your current calendar. Your Hospitable scheduled messages stay exactly as they are.
First Week — Review Mode, Then Lift Off
Seven days of full visibility. Every call transcript, every inbox draft, every upsell offer is logged in your dashboard. Your team reviews, edits, and approves. Every edit the AI Learning module captures makes the next draft better. By day seven, the system is calibrated to your team's standards and communication style.
Frequently Asked Questions
Ready to Add AI to Your Hospitable Setup?
See how Dimora layers AI operations on top of Hospitable — without replacing anything you already use.