Talk to John — Live
Ask about pool hours, lock codes, or early check-in. John handles calls around the clock — no voicemail, no gaps.
Azure Palm Estate
Palm Desert, CA
4 BR · 3 BA · Sleeps 10
John
AI Receptionist
Call John about Azure Palm Estate
Ask about pool hours, lock codes, or early check-in availability.
Your AI Receptionist. Answers Every Guest Call, 24/7.
A guest at an Indian Wells villa got locked out at 11:47 PM. Dimora answered on the first ring, pulled the door code from the reservation, delivered it. The PM never woke up. That call is one of 10,000 — booking inquiries, lockout emergencies, check-in questions, late checkout requests, across 130+ Desert Sol properties in Palm Desert. 24/7. 30+ languages. No hold music. No voicemail.
What Changes When Every Call Gets Answered
The Phone Never Goes to Voicemail
Every guest, owner, and vendor call — answered on the first ring. 24/7/365, including Christmas Eve at 11 PM and the one night you forgot to charge your phone.
Guests Talk. The AI Gets It.
"I need to check in early" or "What's the Wi-Fi?" — no phone trees, no press-1 menus. The AI understands the actual question and answers with real data from your reservation system.
You See Everything. Without Listening to a Single Call.
Every call transcribed, categorized, and in your dashboard by morning. What was resolved, what was escalated, which guest called twice — all of it, searchable, in seconds.
Hear Dimora Handle a Real Guest Call
This is an actual call. The AI answers, identifies the request, pulls live data from the PMS, and resolves the issue — all in under two minutes.
Availability Check
Guest inquires about property availability for upcoming dates
Extend Stay Request
Guest requests to extend their current reservation
Maintenance Request
Guest reports maintenance issue and receives immediate assistance
From Ring to Resolved — in Seconds
The guest calls. The AI handles it. You see the transcript in the morning.
Guest Calls
11:47 PM, any number, any language
Answers First Ring
No hold music. No voicemail.
Knows the Situation
Reservation, property, past calls
Resolves It
Code delivered. Request logged.
You See It in the Morning
Transcript in your dashboard
Guest Calls
11:47 PM, any number, any language
Answers First Ring
No hold music. No voicemail.
Knows the Situation
Reservation, property, past calls
Resolves It
Code delivered. Request logged.
You See It in the Morning
Transcript in your dashboard
This Isn't a Phone Tree. It's a Receptionist.
Six things that make PMs stop forwarding their personal cell
Answers from Your Actual System
Every answer comes from your real reservation data. Check-in time, door code, pet policy, parking instructions — the AI reads it live on every call. No outdated scripts. No wrong answers.
Never Asks What It Already Knows
Marcus called about a noise complaint two weeks ago. When he calls back about late checkout, the AI already knows him. No "can you remind me of your reservation?" Every guest gets a conversation, not an interrogation.
Resolves the Call. Doesn't Just Take a Message.
Jennifer called the Las Palmas property at 10:12 PM asking about early check-in. The AI checked availability, quoted $35, and sent the offer — all without waking anyone up. That's not a message taken. That's a sale made.
Guests Call in Their Language
A guest calls from Mexico City in Spanish. The AI responds in Spanish. No "press 2 for Spanish." No routing to a bilingual staff member who's off duty. 30+ languages, automatic detection, natural conversation.
Your Team Gets the Call Ready to Go
When the AI transfers a call, your PM doesn't start from scratch. They pick up with the full conversation already on screen — what the guest asked, what was tried, what still needs resolution. Two seconds to context.
Every Call in Your Dashboard by Morning
You wake up to a complete log — what was resolved, what was escalated, which guests called twice. No listening to recordings. No manual notes. 10,000+ calls logged across Desert Sol properties, every one searchable.
Pricing: Voice AI is included in the Standard plan at $30 per listing per month, all 8 modules included. No per-minute charges. No per-call fees. Unlimited calls. 14-day free trial. Cancel anytime. See full pricing.
Even Better Together
Each module works on its own, but they compound when combined.
Book Your Demo Time
Choose a time that works for you. Our team will walk you through Dimora AI and show you how it can transform your property management operations.
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