Dimora AI vs Guesty Automation. Not Competitors. Complements.
Guesty manages your properties — reservations, channels, finances, owners. Dimora manages your operations — calls, inbox replies, upsell offers, payment follow-up. They do different things. Together, they cover everything.
Side-by-Side Comparison
How Dimora AI stacks up against Guesty
| Feature | Dimora AI | Guesty |
|---|---|---|
| Primary Role | AI operations layer — automates guest communication and revenue | Property management system — the system of record for reservations, channels, finances |
| Voice AI | 24/7 AI receptionist — answers every call, resolves issues with live PMS data. 1,800+ calls handled. | No voice AI. Calls go to your team or voicemail. |
| Inbox Automation | 6 specialist agents — property info, availability, upsells, offer acceptance, escalation, Q&A. Under 10 seconds per draft. | Auto-messages and saved replies on triggers (check-in minus X days). Template-based, not AI-generated. |
| Revenue Engine | Auto-detects and sends late checkout, early check-in, and gap night offers. 470+ sent to date. | No automated upsell engine. Revenue management focuses on nightly rate pricing, not operational upsells. |
| AI Learning | PM edits a draft → Dimora analyzes the diff → knowledge base updates automatically. Continuous self-improvement. | Message templates updated manually. No feedback loop from PM behavior. |
| Payment Audit | Daily balance scan across all reservations. Automated follow-up messaging. No manual chasing. | Financial reporting shows outstanding balances. Manual follow-up required. |
| Channel Management | Reads from Guesty — no direct channel management | Native channel sync: Airbnb, VRBO, Booking.com, and 80+ channels |
| Financial Reporting | Operations dashboard: calls, drafts, upsell revenue, accuracy metrics | Full owner statements, trust accounting, commission tracking, financial reporting |
| Owner Portal | No owner-facing portal | Owner portal with statements, bookings, performance reports |
| Marketplace Integrations | Native Guesty, Hospitable, Hostaway integrations | Guesty Marketplace: 150+ third-party apps and integrations |
Primary Role
AI operations layer — automates guest communication and revenue
Property management system — the system of record for reservations, channels, finances
Voice AI
24/7 AI receptionist — answers every call, resolves issues with live PMS data. 1,800+ calls handled.
No voice AI. Calls go to your team or voicemail.
Inbox Automation
6 specialist agents — property info, availability, upsells, offer acceptance, escalation, Q&A. Under 10 seconds per draft.
Auto-messages and saved replies on triggers (check-in minus X days). Template-based, not AI-generated.
Revenue Engine
Auto-detects and sends late checkout, early check-in, and gap night offers. 470+ sent to date.
No automated upsell engine. Revenue management focuses on nightly rate pricing, not operational upsells.
AI Learning
PM edits a draft → Dimora analyzes the diff → knowledge base updates automatically. Continuous self-improvement.
Message templates updated manually. No feedback loop from PM behavior.
Payment Audit
Daily balance scan across all reservations. Automated follow-up messaging. No manual chasing.
Financial reporting shows outstanding balances. Manual follow-up required.
Channel Management
Reads from Guesty — no direct channel management
Native channel sync: Airbnb, VRBO, Booking.com, and 80+ channels
Financial Reporting
Operations dashboard: calls, drafts, upsell revenue, accuracy metrics
Full owner statements, trust accounting, commission tracking, financial reporting
Owner Portal
No owner-facing portal
Owner portal with statements, bookings, performance reports
Marketplace Integrations
Native Guesty, Hospitable, Hostaway integrations
Guesty Marketplace: 150+ third-party apps and integrations
Feature Breakdown
Voice AI — what Guesty cannot do
Guesty's auto-messages fire on schedule. Your phone still rings. Dimora answers that phone on the first ring, every time. Identifies the caller by phone number and booking dates. Resolves lock issues, check-in questions, and maintenance requests with live Guesty data. Over 1,800 calls handled to date. No voicemail. No missed calls at 11 PM.
Multi-agent inbox vs auto-messages
Guesty's auto-messages are scheduled templates: "Your check-in is tomorrow at 3 PM." Useful. Not intelligent. Dimora's inbox reads every guest message, routes it to the right specialist agent, pulls live Guesty data, and drafts a contextual reply in under 10 seconds. 6,300+ drafts generated. When a guest asks "Can I check in at noon?" Dimora checks adjacent bookings and turnaround time before answering. A template cannot do that.
Revenue Engine — the gap Guesty leaves
Guesty tracks your revenue. Dimora generates new revenue. For every reservation, Dimora checks whether a late checkout, early check-in, or gap night offer makes sense — based on adjacent bookings and turnaround time. It sends the offer automatically. You collect the revenue. 470+ offers sent to date for one production client. Guesty shows you what you earned. Dimora helps you earn more.
AI Learning — gets smarter over time
During the training phase (about one week), your PMs review drafts and make edits. Dimora analyzes every diff. If a correction is systemic — not a one-time preference but a rule that applies across properties — the knowledge base updates automatically. The next draft is better. Guesty's saved replies stay exactly as you wrote them, forever, unless you manually update them.
Guesty as the foundation
Dimora is not a Guesty replacement. It is a Guesty amplifier. Dimora reads your reservations, guest data, and property info from Guesty in real time. Every AI response is grounded in live data — not stale templates. Guesty remains your system of record. Dimora is the intelligence layer that acts on that data 24/7.
Payment Audit — closing the balance gap
Guesty's financial reports show outstanding balances. You still have to chase them. Dimora flags unpaid reservations daily, sends automated follow-up messages, escalates after a set threshold, and alerts your team via Slack when human intervention is needed. No more spreadsheets. No more missed balances at check-in.
Where Dimora AI Goes Further
- Voice AI answers every call 24/7 — Guesty has no phone capability at all
- Multi-agent inbox drafts contextual replies in under 10 seconds — not scheduled templates
- Revenue Engine auto-sends upsell offers — 470+ late checkout, early check-in, and gap night offers sent
- AI Learning self-improves from every PM edit — no manual template updates
- Payment Audit automates balance follow-up — no more manual chasing
- Unified dashboard: calls, drafts, upsell revenue, AI accuracy in one view
Where Guesty Wins (and Should)
- The system of record for your entire operation — reservations, channels, owners, financials
- Native channel management: Airbnb, VRBO, Booking.com, and 80+ channels synchronized
- Full financial reporting: owner statements, trust accounting, commission tracking
- Owner portal with statements, bookings, and performance data
- Guesty Marketplace with 150+ third-party app integrations
- Multi-unit and multi-location support built from the ground up
Which One Is Right for You?
Choose Dimora AI if...
You are already on Guesty and want to automate the guest communication your PMS was never designed to handle — 24/7 phone calls, contextual inbox replies, automatic upsell offers, and payment follow-up. Dimora plugs directly into Guesty and runs on top of it.
Choose Guesty if...
You need a property management system as your operational foundation — channel management, owner accounting, trust financials, and a marketplace of integrations. Guesty is one of the best PMS platforms on the market for STR operators. Start there.
See Dimora Running on Top of Guesty
Book a 15-minute demo. We will show you how Voice AI, Inbox AI, and the Revenue Engine connect to your live Guesty data — and what your operations look like with both running together.
Frequently Asked Questions
No. Dimora sits on top of Guesty as an AI operations layer. Guesty remains your system of record — managing reservations, channels, owner statements, and financials. Dimora reads that data in real time and uses it to power Voice AI, inbox automation, upsell offers, and payment audit. You need both.
Guesty has auto-messages: scheduled template messages triggered by reservation events (e.g., "check-in is tomorrow"). They are useful for routine communication. They are not AI-generated, cannot respond to unpredictable guest questions, and do not adapt to context. Dimora uses a 6-agent AI system that reads and responds to what a guest actually writes.
Dimora integrates with the Guesty API to read reservation data, guest profiles, property information, and availability in real time. When a guest calls or messages, Dimora pulls their booking context from Guesty before drafting a response. No manual data entry required.
No. Dimora handles reactive communication — responding to guest inquiries, calls, and payment follow-ups. Guesty's auto-messages handle proactive scheduled sequences (pre-arrival, checkout reminders). They serve different functions and run in parallel without conflict.
Dimora charges a flat monthly platform fee based on module selection and portfolio size. Most property managers with 50 properties pay $3,000-$6,000/year for Dimora. That is on top of your Guesty subscription. Book a demo for a personalized pricing breakdown.
Yes. Dimora also integrates natively with Hospitable and Hostaway. If you use one of those PMS systems, Dimora works the same way — reading your reservation data and powering the same 6 modules. Contact us if you use a different PMS.
Ready to See the Difference?
Book a 15-minute demo. We will show you exactly how Dimora AI can automate your guest operations.