Looking for Enso Connect Alternatives? Here Are Your Options.

Enso Connect covers the guest journey well. But if you need voice AI that answers every call, multi-agent inbox architecture, or a revenue engine that auto-sends upsell offers — these platforms specialize where Enso generalizes. We compared the top 5.

Top Pick for STR Operators

1. Dimora AI

AI operations layer for vacation rentals

Enso Connect covers the guest journey wide. Dimora goes deep on AI operations. Voice AI answers every call — 1,800+ handled so far. Six specialist inbox agents draft replies in under 10 seconds, not with a single chatbot but with dedicated sub-agents for property info, availability, upsells, and more. The Revenue Engine auto-sends early/late checkout and gap night offers (470+ sent). And the AI Learning loop means every PM edit makes the next draft better.

Key Strengths

  • Voice AI receptionist — 1,800+ calls handled, first-ring pickup
  • 6-agent inbox with dedicated tools — 6,300+ drafts generated
  • Revenue Engine: 470+ early/late and gap night offers sent automatically
  • AI Learning: improves from every PM edit, no manual retraining
  • Payment audit with daily automated follow-up
  • Live in 48 hours

Key Limitations

  • STR-focused — not designed for traditional hotels
  • No guest-facing app or digital key
  • PMS support limited to Guesty, Hospitable, Hostaway (expanding)
  • Newer platform with smaller customer base
Best For

Property managers with 10-300+ vacation rentals who want full operational automation — voice, inbox, upsells, payments, and AI learning — in one platform.

Pricing

$3,000-$6,000/year for most portfolios. 14-day free trial, no credit card required.

2. Duve

Guest experience platform for hotels and STR

Duve (formerly Wishbox) builds guest-facing experiences. Their branded guest app gives guests a digital key, local guides, ordering, and a communication hub. Upselling focuses on hotel amenities — spa, dining, room upgrades. Broad PMS support across both hotel and STR systems covers mixed portfolios.

Key Strengths

  • Branded guest app with digital key and local guides
  • Hotel-style upselling: spa, dining, room upgrades, experiences
  • Broad PMS support: Opera, Mews, Cloudbeds, Guesty, and 20+ more
  • Digital check-in with ID verification and document signing
  • Established platform with large hotel customer base

Key Limitations

  • No voice AI — calls go unanswered or to your team
  • Single chatbot, not multi-agent inbox architecture
  • No self-improving AI learning loop
  • Setup takes 1-3 weeks depending on integrations
  • Upselling designed for hotel amenities, not STR-specific revenue
Best For

Hotels and resort properties that want a guest-facing app with digital key, curated guides, and hotel-style upselling. Also works for STR operators who prioritize the guest app experience.

Pricing

Per-room/per-listing monthly pricing. Custom quotes for larger portfolios.

3. HostAI (Conduit)

Enterprise AI messaging with customizable workflows

HostAI — recently rebranded as Conduit — targets enterprise STR operators with AI-powered messaging and workflow automation. Their platform pulls full PMS data into AI conversations and offers voice capabilities for phone interactions. Setup involves dedicated onboarding support, in line with the enterprise pricing.

Key Strengths

  • AI-powered messaging with full PMS data access
  • Voice capabilities for phone interactions
  • Enterprise-grade workflow customization
  • Deep integrations with major STR platforms
  • Dedicated onboarding support

Key Limitations

  • Enterprise-focused with longer setup (2+ weeks minimum)
  • No multi-agent sub-specialist architecture
  • No automated early/late checkout or gap night engine
  • No self-improving AI learning from PM edits
  • Higher price point than self-serve platforms
Best For

Enterprise STR operators with 50+ properties who need customizable AI workflows and are willing to invest in a longer onboarding process.

Pricing

Custom enterprise pricing. Contact for quote.

4. Operto

Smart tech and guest experience platform

Operto combines IoT device management with a guest-facing web app. Guests get a mobile-first experience — smart lock access, property info, and local guides — without downloading anything. The platform extends into housekeeping coordination through Operto Teams, plus noise monitoring and energy management for operators who want hardware-level control.

Key Strengths

  • Mobile-first white-label guest web app (no download required)
  • Smart lock and IoT device management
  • Noise monitoring and energy management
  • Operto Teams for housekeeping and maintenance coordination
  • Clean modern interface for guests

Key Limitations

  • No voice AI receptionist
  • No AI-generated messaging (focuses on access and IoT)
  • No revenue engine or automated upsells
  • No AI learning feedback loop
  • Hardware-dependent features require device investment
Best For

Tech-forward STR operators who want smart lock management, IoT control, and a branded guest web app without requiring downloads.

Pricing

Per-unit monthly pricing with hardware costs for smart devices.

5. Stay with Enso Connect if...

Comprehensive guest journey automation platform

Enso Connect covers the full guest journey — from booking confirmation through checkout — with AI messaging, digital guidebooks, guest verification, and smart lock integrations. Their confidence-based handoff means the AI escalates to your team when it is uncertain, and tone-of-voice customization lets you keep brand consistency across automated messages. If your priority is a single platform that handles the entire guest lifecycle with guardrails built in, Enso does that well.

Key Strengths

  • End-to-end guest journey automation from booking to checkout
  • AI messaging with confidence-scored human handoff
  • Digital guidebooks with rich property-specific content
  • Smart lock integrations for keyless entry
  • Guest verification and identity screening
  • Tone-of-voice customization for brand consistency

Key Limitations

  • No voice AI — guest calls still go to your team
  • No multi-agent inbox with specialist sub-agents
  • No automated early/late checkout or gap night offers
  • No self-improving AI learning from PM feedback
  • More complex setup than pure messaging tools
Best For

STR operators who want a complete guest journey platform — AI messaging, guidebooks, verification, and keyless entry — with brand customization and guardrails built in.

Pricing

Per-listing monthly pricing with tiered feature access.

Feature Comparison Table

All five platforms side by side on the features that matter.

Dimora AI

Voice AIMulti-Agent InboxAI MessagingRevenue Engine / UpsellsAI Learning LoopPayment AuditSTR PMS Support

Duve

AI MessagingRevenue Engine / UpsellsGuest AppDigital GuidebooksSmart Lock IntegrationGuest VerificationSTR PMS Support

HostAI

Voice AIAI MessagingSTR PMS Support

Operto

Guest AppSmart Lock IntegrationIoT / Noise MonitoringSTR PMS Support

Enso Connect

AI MessagingGuest AppDigital GuidebooksSmart Lock IntegrationGuest VerificationSTR PMS Support

Ready to Move Beyond Enso Connect?

Book a 15-minute demo and see how Dimora AI handles voice calls, inbox drafts, upsell offers, and payment tracking — live on real property data.

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