You Got Into Hospitality to Host, Not to Drown in Operations Take Your Nights Back.
You manage 1 to 25 properties and you are the front desk, the inbox, and the revenue manager. Dimora AI adds six operations modules without adding staff: a 24/7 Voice AI that has answered 1,800+ calls, a 6-agent Inbox AI that drafts replies in under 10 seconds (6,300+ generated), and a Revenue Engine that sends late checkout offers at $35-$50 per guest automatically. Live within 48 hours. Already proven on a 130+ property portfolio in Palm Desert.
This Is What 25 Properties Actually Feels Like
You did not sign up for this. But here you are.
The 10:47 PM Lockout Call
You are at dinner with your family. Your phone buzzes. A guest is locked out of your Palm Desert rental. If you do not answer, that is a 1-star review by morning. If you do answer, your daughter stops mid-sentence and waits. This is not a scheduling problem. This is your life, interrupted 600 times a year.
Five Jobs, One Salary
Front desk. Maintenance coordinator. Bookkeeper. Guest concierge. Revenue manager. You picked hospitality because you love it. But somewhere between the 4 AM early check-in text and the midnight pool heater question, it stopped feeling like hospitality and started feeling like survival.
Your Reply Time Is Killing Your Ranking
Airbnb rewards sub-5-minute responses with better search placement. You know this. But you are on a ladder swapping a lightbulb when three messages come in, and by the time you reply, one guest has already booked somewhere else. You never even knew they were shopping.
Money You Never Collect
Every checkout has a late-checkout upsell opportunity. Every gap between bookings is a discounted extension someone would pay for. You know the math works. But checking turnaround windows, calculating cleaning buffers, and sending personalized offers for every single reservation? You would need a full-time revenue manager. So the money just sits there.
The Same 20 Questions, Hundreds of Times
What is the Wi-Fi password? Where do I park? How do I heat the pool? You have answered these questions so many times you could do it in your sleep. And some nights, you basically do.
Balances That Slip Through
A guest owes $200 from three weeks ago. You meant to follow up. You forgot. Now it is awkward. Multiply that across 20 properties and the leakage adds up quietly, month after month.
Six Modules. Every One Built for This Exact Problem.
Not features. Outcomes. Each module exists because a real PM told us where it hurts.
Every Call Answered. Every Night Off Protected.
Your phone stops being the bottleneck. Voice AI picks up every guest call on the first ring — lockouts, check-in confusion, amenity questions, booking inquiries — and resolves them using live data from your PMS. Over 1,800 calls handled for a single portfolio, with zero sent to voicemail. When something genuinely needs you, it routes the call with a full transcript so you walk in with context, not confusion.
- First-ring pickup, 24/7 — guests never hear a voicemail greeting
- Identifies callers by phone number and pulls up their reservation instantly
- 1,800+ calls handled in production — lockouts, directions, check-in times, amenity questions
- Escalations include full transcript and caller context so you never ask "what happened?"
2,900 Drafts. Under 10 Seconds Each.
Every guest message that hits your inbox — Airbnb, VRBO, email, SMS — gets a draft reply in under 10 seconds. Not a canned template. Six specialist sub-agents analyze the message, pull property data, check availability, and write a response in your voice. You review it, tweak if needed, and send. Your Airbnb response time drops below 5 minutes. Your search ranking improves. And you did not type a single word.
- 6,300+ drafts generated in production across all channels
- Six specialist agents — property info, availability, upsells, escalation, offers, and general Q&A
- Your edits train the system — every correction makes the next draft more accurate
- Consistent voice and policy enforcement across every property, every message
The Upsells You Never Had Time to Send
Dimora scans every upcoming reservation, checks the turnaround window against adjacent bookings, calculates cleaning buffer times, and sends personalized late checkout, early check-in, and gap night offers — all automatically. In production, that is 470+ early/late checkout and gap night offers and 28 gap night offers sent without a single manual check. Late checkout pricing starts at $35 for smaller properties, $50 for larger ones, with 11 AM always offered free.
- 470+ early/late and gap night offers sent automatically in production
- Turnaround-aware — checks adjacent reservations and cleaning windows before offering
- Sends via the right channel (Airbnb message, email) at the right time
- Gap night detection finds empty nights between bookings and offers discounted extensions
It Learns From You. Not the Other Way Around.
Every time you edit a draft before sending, Dimora captures the diff. It analyzes whether your change was a one-off preference or a systemic correction. If it is systemic — wrong pricing, missing policy detail, tone issue — the knowledge base updates automatically. The same mistake does not happen twice. Over time, you edit less and less because the AI already sounds like you.
- Diffs every PM edit against the original draft to identify patterns
- Systemic corrections update the knowledge base across your entire portfolio
- Flags ignored drafts for review — surfaces where the AI is falling short
- The more you use it, the less you need to correct it
No More "I Forgot to Follow Up"
Every morning, Dimora scans your portfolio for outstanding balances and tells you exactly who owes what, how long it has been, and whether a follow-up has already been sent. The guests who slip through the cracks are usually the ones who owe the most. This module makes sure nobody slips.
- Daily automated audit across every property and platform
- Prioritizes high-value and long-overdue balances
- Automated follow-up messages so you do not have to send awkward reminders
- Full collection history — see what was flagged, followed up, and resolved
One Screen. The Whole Picture.
You currently check Guesty for reservations, your phone for missed calls, email for guest messages, and a spreadsheet for revenue. Dimora puts it all in one place — call volume, inbox performance, upsell revenue, AI accuracy, payment status. You open one tab and know exactly how your portfolio is running.
- Call analytics — volume, resolution rate, peak hours, top question topics
- Inbox metrics — response time, draft accuracy, how often you edit before sending
- Revenue dashboard — offers sent, accepted, revenue generated per property
- Payment status — outstanding balances, follow-up progress, collection rate
See How It Works for Your Portfolio
Book a 15-minute demo. We will walk through your specific setup and show you what Dimora can automate.
Real Numbers From a Real Deployment
These are not projections. This is production data from a boutique portfolio in Palm Desert running Dimora on Guesty.
Data from Desert Sol Real Estate, a vacation rental portfolio in the Palm Desert market. Your results will vary based on portfolio size, market, and guest volume — but these numbers are real, not estimated.
See it working on your properties
15-minute demo. No commitment, no credit card. We will walk through your portfolio and show you exactly what Dimora handles from day one.
Book Your Demo Time
Choose a time that works for you. Our team will walk you through Dimora AI and show you how it can transform your property management operations.