Looking for Akia Alternatives? Here Are Your Options.
Akia works well for hotels. But if you manage vacation rentals, need voice AI, or want automated revenue generation — you have better options. We compared the top 5 platforms so you do not have to.
1. Dimora AI
AI operations layer for vacation rentals
Dimora is not a guest messaging tool — it is a full AI operations platform. Voice AI answers every call 24/7. Six specialist inbox agents draft replies in under 10 seconds. A Revenue Engine auto-sends upsell offers. An AI Learning loop improves from every PM edit. Payment audit tracks outstanding balances daily. Built from the ground up for STR operators on Guesty, Hospitable, and Hostaway.
Key Strengths
- Voice AI receptionist — 1,800+ calls handled, first-ring pickup
- 6-agent inbox with dedicated tools — 6,300+ drafts generated
- Revenue Engine: 470+ early/late and gap night offers sent automatically
- AI Learning: improves from every PM edit, no manual retraining
- Payment audit with daily automated follow-up
- Live in 48 hours
Key Limitations
- STR-focused — not designed for traditional hotels
- No guest-facing app or digital key
- PMS support limited to Guesty, Hospitable, Hostaway (expanding)
- Newer platform with smaller customer base
Property managers with 10-300+ vacation rentals who want full operational automation — voice, inbox, upsells, payments, and AI learning — in one platform.
Flat monthly platform fee + usage-based billing. Most portfolios: $3,000-$6,000/year.
2. Duve
Guest experience platform for hotels and STR
Duve (formerly Wishbox) builds guest-facing experiences. Their branded guest app gives guests a digital key, local guides, ordering, and a communication hub. Upselling focuses on hotel amenities — spa, dining, room upgrades. Strong PMS support across both hotel and STR systems.
Key Strengths
- Branded guest app with digital key and local guides
- Hotel-style upselling: spa, dining, room upgrades, experiences
- Broad PMS support: Opera, Mews, Cloudbeds, Guesty, and 20+ more
- Digital check-in with ID verification and document signing
- Established platform with large hotel customer base
Key Limitations
- No voice AI — calls go unanswered or to your team
- Single chatbot, not multi-agent inbox architecture
- No self-improving AI learning loop
- Setup takes 1-3 weeks depending on integrations
- Upselling designed for hotel amenities, not STR-specific revenue
Hotels and resort properties that want a guest-facing app with digital key, curated guides, and hotel-style upselling. Also works for STR operators who prioritize the guest app experience.
Per-room/per-listing monthly pricing. Custom quotes for larger portfolios.
3. Host AI
AI-powered guest messaging for short-term rentals
Host AI focuses on AI-powered messaging for STR operators. Their chatbot answers guest questions using property and reservation data, similar to a single-agent version of inbox automation. Integrates with major STR platforms.
Key Strengths
- Purpose-built for vacation rentals and STR
- AI chatbot with PMS data access for contextual replies
- Quick setup — typically under a week
- Direct integrations with Airbnb, VRBO, and major PMS systems
- Straightforward pricing without complex tiers
Key Limitations
- No voice AI — text messaging only
- Single chatbot, not specialist multi-agent architecture
- No automated upsell or revenue engine
- No AI learning feedback loop from PM edits
- No payment audit or balance tracking
STR operators looking for a simple, focused AI messaging tool without the full operations stack. Good entry point for managers new to AI automation.
Per-listing monthly pricing. Free tier available for small portfolios.
4. Enso Connect
Guest experience and operational automation
Enso Connect provides guest journey automation — digital guidebooks, automated messaging sequences, verification, and smart lock integrations. It sits between a pure messaging tool and a full guest experience platform.
Key Strengths
- Digital guidebooks with property-specific content
- Automated messaging sequences (pre-arrival, check-in, post-stay)
- Smart lock integrations for keyless entry
- Guest verification and screening tools
- Clean interface with focus on the guest journey
Key Limitations
- No voice AI
- Messaging automation is sequence-based, not AI-generated
- No revenue engine or automated upsell offers
- No AI learning from PM feedback
- No payment audit capabilities
STR operators who want structured guest journey automation — guidebooks, message sequences, and keyless entry — without needing full AI-powered operations.
Per-listing monthly pricing with tiered feature access.
5. Stay with Akia if...
Hotel-focused guest messaging via SMS and webchat
Akia is a solid choice for hotel operators who need text-based guest messaging — SMS, WhatsApp, and webchat — with hotel PMS integrations. If your properties are traditional hotels on Oracle, Mews, or Cloudbeds, Akia was built for your workflow.
Key Strengths
- Deep hotel PMS integrations: Oracle Hospitality, Mews, Cloudbeds
- WhatsApp and webchat support for international guests
- Guest satisfaction surveys and NPS tracking
- Digital front-desk tools designed for hotel operations
- Established platform with hotel industry track record
Key Limitations
- No voice AI capabilities
- Hotel-focused — STR is not the primary use case
- No automated upsell engine for STR-specific revenue
- No AI learning feedback loop
- No payment audit or balance tracking
Traditional hotel operators who need text-based guest messaging with hotel PMS integrations and guest satisfaction tracking.
Usage-based pricing. Custom quotes for hotel groups.
Feature Comparison Table
All five platforms side by side on the features that matter.
| Feature | Dimora AI | Duve | Host AI | Enso Connect | Akia |
|---|---|---|---|---|---|
| Voice AI | |||||
| Multi-Agent Inbox | |||||
| AI Messaging | |||||
| Revenue Engine / Upsells | |||||
| AI Learning Loop | |||||
| Payment Audit | |||||
| Guest App | |||||
| Digital Key | |||||
| Hotel PMS Support | |||||
| STR PMS Support | |||||
| Guest Verification | |||||
| Digital Guidebooks |
Dimora AI
Duve
Host AI
Enso Connect
Akia
Ready to Move Beyond Akia?
Book a 15-minute demo and see how Dimora AI handles voice calls, inbox drafts, upsell offers, and payment tracking — live on real property data.