Guest Calls About Broken AC at 9:14 PM. The Plumber Has a Ticket by 9:15.
Voice AI logs the issue before the call ends. The plumber gets the work order, sees the property is vacant, arrives the next morning, and uploads a photo of the fix before leaving the driveway. You see the closed ticket with proof before the guest checks out. No manual entry. No calls to find out if it got handled. No repeat complaints.
What Maintenance Operations Actually Does
The Ticket Exists Before You Check Your Phone
Guest calls about a broken garbage disposal. Voice AI logs it. Guest messages about a leaking shower. Inbox AI creates the ticket. Your team opens the dashboard and reviews — they don't create. Three intake channels, zero manual entry.
Quarterly HVAC Checks That Never Get Skipped
Set a preventive schedule once — pool cleaning Mondays, HVAC filter every 90 days, annual deep clean before peak season. Dimora generates the jobs, assigns them to the right contractor, and tracks completion every time.
Contractors Know Before They Drive Over
Every work order shows live vacancy status from your reservation calendar. Green = vacant, safe to enter. Red = guest present, coordinate first. Amber = check-in soon, move fast. No awkward arrivals. No guests opening the door to a plumber they didn't expect.
How It Works — Report to Resolved
From the guest's first mention of the problem to photo-verified fix. No manual entry at any step.
Guest Reports Issue
Broken AC call at 9:14 PM — Voice AI logs the ticket before the call ends
Work Order Created
Property, issue, and urgency level filled in automatically
Plumber Assigned
Right trade matched, vacancy badge shows property is clear
Work Completed
Plumber marks done and uploads photo of the fix
Owner Sees Proof
Timestamped photo on the ticket before the plumber leaves the driveway
Guest Reports Issue
Broken AC call at 9:14 PM — Voice AI logs the ticket before the call ends
Work Order Created
Property, issue, and urgency level filled in automatically
Plumber Assigned
Right trade matched, vacancy badge shows property is clear
Work Completed
Plumber marks done and uploads photo of the fix
Owner Sees Proof
Timestamped photo on the ticket before the plumber leaves the driveway
Six Things That Change When Repairs Run on a System
What property managers stop doing the week after Maintenance goes live
Tickets Created Before You Even Know About the Issue
Guest calls about a broken AC at 9:14 PM. Voice AI logs the maintenance ticket before the call ends. Guest messages about a leaking faucet through Airbnb. Inbox AI creates the ticket inline. You open the dashboard and it's already there — property, issue, priority — without touching a form.
Don't Miss a Quarterly HVAC Check Ever Again
Pool cleaning every Monday. HVAC filter replacement every quarter. Annual deep clean before peak season. Set each template once and Dimora generates the jobs on schedule, assigns them to the right contractor, and tracks completion. No calendar reminders. No missed services.
No More Contractors Showing Up While Guests Are Home
Every ticket shows a color-coded badge pulled from your live reservation calendar. Green means the property is empty — safe to enter. Red means a guest is present — coordinate first. Amber means check-in is coming — move fast. Contractors see it before they schedule.
Nothing Hides in the Backlog
Open, In Progress, Completed, By Contractor, By Property, Recurring, and All. Seven tabs that cut the queue every useful way. Filter by trade, by property, by priority. See what's overdue before it causes a review. The ticket you forgot about doesn't get forgotten.
Your Entire Contractor Roster, One Place
Plumber, electrician, HVAC, pool, locksmith, appliance, landscaping — all 13 trade categories managed in Dimora. Assign by trade, see response rates, pull up who completed what and when. When the garbage disposal breaks at an Indian Wells villa, you know exactly who to send.
Photo Proof on Every Closed Ticket
Contractors submit completion photos from their phone the moment they mark a job done. Every closed ticket has timestamped photo evidence. Owner disputes, insurance claims, and vendor accountability conversations become a lot shorter when you can show exactly what was done and when.
Pricing: Maintenance Operations is included in the Standard plan at $30 per listing per month — all 8 modules included. Preventive scheduling and contractor roster management are included at no extra cost. See full pricing.
Even Better Together
Each module works on its own, but they compound when combined.
Book Your Demo Time
Choose a time that works for you. Our team will walk you through Dimora AI and show you how it can transform your property management operations.
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