OwnerRez Manages the Bookings. Dimora Runs the Operations.
OwnerRez handles reservations, channel management, and direct bookings. Dimora adds what OwnerRez was never built to provide: a 24/7 Voice AI that answers calls with live reservation data and door codes, a 7-agent Inbox AI that drafts contextual replies in under 10 seconds, a Revenue Engine that has generated $35K+ in guest upsells, and a self-learning system that improves from every PM correction. Keep OwnerRez for bookings and channel management. Add Dimora for AI operations.
What Is OwnerRez?
OwnerRez is a channel manager and property management system built for vacation rental owners who want direct control over their bookings. It connects to Airbnb, VRBO, Booking.com, and powers direct booking websites with a built-in booking engine. OwnerRez gives you rate management, automated emails, damage protection, and a guest portal. What OwnerRez does not provide is an AI layer that answers phone calls at 2am, drafts intelligent replies to guest questions between your automated emails, scans your calendar for revenue you're missing, or learns from your team's communication style. Dimora connects to your OwnerRez account through the REST API (OAuth 2.0 or Personal Access Token), reads your reservations, properties, and guest data including door codes, and adds eight AI operations modules on top. Your OwnerRez automations keep running. Dimora handles the rest.
How Dimora Connects to OwnerRez
Connects to your existing setup without changing how your team works
Connect OwnerRez in 15 Minutes
Generate a Personal Access Token or set up OAuth 2.0 in your OwnerRez dashboard. Share credentials during onboarding. Dimora reads your reservations, properties, guest data, and door codes. Your existing automations stay untouched.
Set Your Rules, Activate Your Modules
One onboarding call. Configure which modules to activate, which properties to include, your business rules — pet policies, checkout procedures, upsell pricing. Your OwnerRez automated emails keep running alongside Dimora.
Watch the AI Learn Your Team
Seven days of review mode. Every call transcript, guest reply, and upsell offer logged. Your team reviews and edits. AI Learning captures corrections. By day seven, the system matches your communication style.
Eight AI Modules, One OwnerRez Connection
Every module reads from and writes to your OwnerRez account in real time
Voice AI
OwnerRez sends automated emails but cannot answer a phone call. Voice AI picks up every call, matches the caller to an active OwnerRez reservation, and resolves requests using live data — including door codes pulled directly from the booking. Lock codes, check-in instructions, parking, Wi-Fi — all handled on the call.
Learn moreInbox AI
OwnerRez sends scheduled automated emails. But when a guest replies asking "can I bring my dog?" or "is the hot tub heated?", that sits in your inbox until someone types a response. Dimora's seven sub-agents read the conversation, pull property data, and draft a reply in under 10 seconds.
Learn moreRevenue Engine
OwnerRez tracks your rates but doesn't scan for upsell opportunities. Dimora checks your calendar daily for late checkout, early check-in, and gap night revenue. Offers go out through the guest's booking channel with pricing you control.
Learn moreAI Learning
Automated emails don't learn. They send the same text until you rewrite them. Dimora watches your PM edits, stores corrections, and adapts over time. Your team's voice gets embedded in the AI without touching a template editor.
Learn morePayment Audit
Scans OwnerRez reservations daily for outstanding balances, failed charges, and deposit discrepancies. Issues flagged before they become chargebacks.
Learn moreDashboard
One view across your OwnerRez portfolio: calls answered, drafts approved, upsells converted, payments flagged. Filter by property or time period.
Learn moreCleaning
Every OwnerRez checkout generates a turnover job. Same-day flip detection, cleaner assignment through the Contractor Portal, completion photos, PM verification.
Learn moreMaintenance
Voice AI logs work orders from guest calls. Inbox AI categorizes maintenance messages. Your maintenance queue shows property, vacancy status, urgency, and contractor assignment.
Learn moreTasks
Pulls cleaning turnovers, maintenance orders, and manual tasks into one board. Every task traces back to the AI that created it.
Learn moreWhat Dimora Does With Your OwnerRez Data
Get Started in Three Steps
No code changes. No workflow disruption. Under 48 hours from signup to live.
Generate OwnerRez API Credentials
Log in to OwnerRez and create a Personal Access Token or register an OAuth app. Share credentials during onboarding. Dimora establishes read access to reservations, properties, guest data, and door codes. Five minutes.
Onboarding Call — 45 Minutes
Walk through every module. Set property rules, verify Voice AI pulls live data including door codes, confirm Inbox AI drafts land correctly, validate Revenue Engine spots real opportunities.
First Week — Review Mode
Full visibility for seven days. Everything logged to dashboard. Your team reviews and corrects. AI Learning captures every edit. By day seven, calibrated to your standards.
Frequently Asked Questions
Ready to Add AI to Your OwnerRez Setup?
See how Dimora layers AI operations on top of OwnerRez — without replacing anything you already use.